These Terms and Conditions are entered into by and between you and Puffy D Corporation, doing business as CigarsCity.com (‘CigarsCity.com’, ‘we’, ‘us’, or ‘our’).
By accessing or using CigarsCity.com (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this Site.
These Terms constitute a legally binding agreement between you and CigarsCity.com. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of any changes.
By using this Site or placing an order, you consent to receive electronic communications from us, including order confirmations and notices. You agree that such communications satisfy any legal requirement that communications be in writing.
This Site sells tobacco products and is intended only for individuals 21 years of age or older.
By placing an order, you confirm that:
We use AgeChecker.net to verify age and identity. By placing an order, you consent to this verification process and to the sharing of necessary information for verification purposes.
We reserve the right to request additional identification or cancel any order if verification fails.
Customers are solely responsible for complying with all applicable local, state, federal, and international laws regarding the purchase, possession, and use of tobacco products.
CigarsCity.com operates in accordance with applicable U.S. laws, including the Prevent All Cigarette Trafficking (PACT) Act, where applicable.
By placing an order, you represent that you are not purchasing products for unlawful resale or distribution and that you will comply with all applicable tax and reporting requirements.
Customers are solely responsible for all applicable taxes, excise taxes, customs duties, import fees, and other governmental charges associated with their order.
For international orders, duties and taxes are not included unless explicitly stated.
If a shipment is refused, abandoned, seized, or returned due to unpaid charges or regulatory restrictions, any refund issued will be reduced by shipping costs, return fees, and any additional expenses incurred.
Customers are responsible for ensuring that tobacco products may be legally imported into their country.
CigarsCity.com is not responsible for customs delays, seizures, confiscations, or regulatory actions taken by foreign authorities.
Orders that are refused, seized, or destroyed may not be eligible for refund unless returned to us in sellable condition.
Please review our Shipping Policy for full details regarding shipping terms and delivery expectations.
Title and Risk of Loss: Ownership and risk of loss transfer to the customer at the time the order is transferred to the shipping carrier.
We are not responsible for lost, stolen, or delayed packages after they have been accepted by the carrier, or for packages marked as delivered.
Customers are responsible for providing accurate shipping information.
We do not require adult signature upon delivery. Customers assume responsibility for receipt of shipments.
We accept returns within 30 days of delivery, subject to the following conditions:
We reserve the right to deny any return that does not meet these conditions and may apply restocking or handling fees where applicable.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to suspected fraud, abuse, or unauthorized resale.
We may limit quantities and require additional verification, including identity, payment method, or address confirmation.
Attempts to circumvent age verification, payment verification, or legal restrictions may result in order cancellation and account termination.
By placing an order, you agree to contact us first to resolve any issue before initiating a chargeback or payment dispute.
We reserve the right to provide evidence to payment processors, including:
Fraudulent or abusive chargebacks may result in account suspension or permanent restriction from future purchases.
Tobacco products carry inherent health risks.
By purchasing from this Site, you acknowledge that you understand and accept these risks. All products are sold “as is” without warranties of any kind.
No information on this Site constitutes medical advice.
To the fullest extent permitted by law, CigarsCity.com shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of this Site or its products.
In no event shall our total liability exceed the amount paid for the product giving rise to the claim.
All content on this Site is the property of CigarsCity.com and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
These Terms shall be governed by the laws of the State of Connecticut.
Any disputes shall be resolved exclusively in the courts located within Connecticut, and you consent to the jurisdiction of such courts.
For questions regarding these Terms and Conditions, please refer to the contact information provided on our Site.
